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21
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Self-Service Import feature should recognize payment methods to allow billing to be posted to auto-pay accounts after the 20 day cut-off
The Self Service Import (SSI) feature should be able to recognize payment methods, which would allow users to bill families on auto-pay before the Prior to Debit Reminders are sent 10 days from the family's due date. Currently the cut-off is 20 da...
Created 22 Jun 13:09 by Ashley Kuha
Blackbaud Tuition Management / Invoices
0
21
Vote
In your email to parents notifying them of the auto debit that will take place, please make it clear to the parents that past due balances will not be auto drafted on the 1st of the month and that the parents are required to make manual payments for past due balances.
Some parents are not aware of your practice not to auto draft past due balances, and they have assumed that all outstanding amounts (past and present) are auto debited on the 1st of the month. Hence they are not happy when they find out that they ...
Created 17 Dec 18:47 by Guest
Blackbaud Tuition Management / Communications
1
Under consideration
20
Vote
Adding both payer names to the Auto Debit Reminder Emails
Good Afternoon, I know we added both payer names to the invoices, however, we need to update the prior to debit reminders to include both payers as well.
Created 28 Jun 19:44 by Michael Zuchowski
Blackbaud Tuition Management / Invoices
0
20
Vote
Cell number should default as primary number for re-setting username feature
If the family only has a Cell number ( or international number ) on file, they cannot use the re-set username feature of the parent site. Entering Cell/ International number should work as the primary number for this re-set feature because it othe...
Created 01 Mar 18:58 by Guest
Blackbaud Tuition Management / Parent Site
0
20
Vote
Allow special characters for parents who need their names reflected correctly. ie. German parents have special characters
Special characters do not pass over into Tuition Management from Enrollment Management. Important German parents need their names to reflect correctly. Including report cards. Head of School wants consistency across all platforms.
Created 10 Jan 14:49 by Michelle Corbin
Blackbaud Tuition Management / Enrollment
0
20
Vote
Text Message Opt Out List
Please provide a report of users who have opted out of text messages. It is very helpful to see who is and who is not receiving follow up text messages.
Created 06 May 12:57 by Bryan Lorenzo
Blackbaud Tuition Management / Reports
1
Under consideration
20
Vote
Let school add payment plan
I have been asking for this for over 10 years. I would like payment plan selection deactivated completely for my school. Instead I would like that line to say "The Administrative Director will add your payment plan as per your contract". I offer p...
Created 19 Mar 13:58 by Guest
Blackbaud Tuition Management / Enrollment
1
Planned
20
Vote
Allow families to select from more than one payment plan option for each child if desired.
We have a 9-Month ACH payment plan option where parents can elect to have payments deducted on either the 5th of the month or the 20th of the month. Several of our families have told us that Smart Tuition doesn't allow them the option to schedule ...
Created 06 Feb 22:18 by Jennifer Arnold
Blackbaud Tuition Management / Payments
0
20
Vote
Send a reminder email 3 days before the invoice due date.
The invoice goes out 20 days before the due date and people forget about it. A second email goes out only after a late fee has been applied. A reminder email would really help. I would like one either right before it is due or the day it is late, ...
Created 01 Feb 18:02 by Guest
Blackbaud Tuition Management / Communications
0
Under consideration
20
Vote
Sort Order for Buy Now Give Now
Currently when items are added as a group in Buy Now, Give Now, they show up in random order. There is no option for having items by day of the week or in alphanumeric order. It would be extremely helpful to have the ability to show items in a cer...
Created 13 Jun 17:57 by Guest
Blackbaud Tuition Management / Buy Now Give Now
1
Under consideration
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