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More flexibility with incidental/miscellaneous billing detail / or the ability to add parent facing notes to billing detail
We need more flexibility for charging incidental/miscellaneous items that are used multiple times. We have numerous Billing fees for students that need to be applied more than once in a school year (i.e. co-curricular travel/supplies), but the abi...4 Under consideration
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The family FAQ page on the parent site should have BBID login instructions listed
Instructions on how to link BBID should be included on the FAQ for parents on the parent website.0
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Parent payment method option : update to "Credit/Debit card"
Some families do not understand that a debit card is run as a credit card, and that his is different than entering their routing and account number. I suggest the wording on the parent site is updated to "Credit/Debit Card" as a payment option ( c...0
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Have the option to delay the new school year opening until later in the year
Currently the next school year opens in BBTM in early fall. Some schools may do their re-enrollment this early, but many schools do not start re-enrollment until winter. The problem with the next school year opening so early is that any changes ma...2
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Proposal for Feature Enhancement: Ability to Permanently Delete Erroneously Created Fees
Executive Summary This proposal requests the addition of a new feature to our tuition management software that will allow the business office to permanently delete fees that were created in error. Recently, an incident occurred where a fee was mi...0
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A feature that would allow the school to include past-due balances in the families' reoccurring auto-debit payments.
This would bring the past due balances to the current month.0
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Add a comment section next to parent's name to add a message for one family for our call center agents to easily see.
We would like to see a comment section display next to the parents name in the registration for call center agents to see the alert during their verification process. This would be great for alerting on the single family level whatever message sch...0 Under consideration
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Parent's export billing details
The parents can no longer export a full billing detail view. The option to print only prints the screen and not the full billing details if there are enough months to warrant a scroll bar. They should be able to export a full billing detail like o... -
Billed & Paid Report - Options
Have the option to report on Billed or Paid OR Billed and Paid data. Also, when selecting a fee line item it would be helpful to have the ability to select more than one at a time or select all only.1
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Year end statement available in current year
Please update the year end statement on the parent site to be able to be run throughout the current year for expanding ESA requirements