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Give a warning if the routing or account number are typed incorrectly or the account info is missing
Our families are complaining when their payment is rejected because the routing or account numbers are typed incorrectly. Is there a way to prompt them to double check their account information or match somehow with the payment info on file?2 Planned
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Pop out menu on main family page should list all items
The pop out menu on the main family page should just list all options instead of having more options. It will make it easier to navigate the account if we can see everything instead of taking extra steps to see all the options.0
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Shopping cart fees should be eligible for coupon code
We should be able to have coupon codes in the setup for certain shopping cart fees so families can enter it upon checkout. -
User Roles for BNGN
It has been requested very often to have a user role created specifically for Buy Now, Give Now. There are times the school would like to assign a user to manage BNGN payments/donations but they do not want them to be able to see other parts of t...1 Planned
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Ability to print an actual "statement" with both billing detail and payments for the entire school year in one document
When parents print off the "statement" they cannot see the details behind the "billed" items in print. It would be great if this was an actual statement with all account detail visible in one document.0
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Enrollment Method- Show on PCC site and/or School Settings
Currently for Tuition Management, the Parent Contact Center (PCC) school alerts are not kept up to date often enough and cannot be relied upon to advise a PCC agent on which enrollment type a school utilizes. In addition, there is no section in th...0
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Allow families to be removed from the Manage Smart Family IDs menu
It would be useful if we could remove/ flag families from within the Manage Smart Family IDs menu because sometimes a merge isn't necessary. Especially if the school allows split families or separate accounts, it would be more efficient and less c...1
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Allow Financial Aid to be automatically added to Blackbaud Tuition Management AFTER contract signed
Allow Financial Aid to be automatically added to Blackbaud Tuition Management AFTER the smart contract is signed or at a minimum notify the business office to update Blackbaud Tuition Management that NEW financial aid has been added to a student c...0
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Allow Parents to Schedule Future Payments
For parents that pay by invoice (rather than by EFT), when they login to the parent portal to make a payment, they only have the option to make the payment for that day. There are no options to schedule the payment for a future day like they are a...0
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Send amount of award directly to Enrollment Management
When a financial aid award is made in BBFAM (Blackbaud Financial Aid Management), it would be useful to be able to directly send the amount of the financial aid award to the candidate’s record in Enrollment Management. This integration would help ...0 Planned