Unlink Single Sign On (SSO)

Please allow school admins (or Blackbaud Support) to unlink the Single Sign On (SSO). Sometimes, there is a sticky situation, and the SSO was linked incorrectly, or the family is not split, and requesting the parent to do this is not the best option in an escalated situation.

  • Bryan Lorenzo
  • Apr 14 2023
Blackbaud Tuition Management
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  • Guest commented
    April 14, 2023 16:52

    Yes, this is a major issue. Many times when we need to unlink SSO it's because the parent struggles with technology in the first place. I realize that there may be best practices that are at play here, but it is a major annoyance to parents who may not understand the instructions anyway that we are unable to do anything to help them.

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