Recover password with mobile number

Parents should be able to recover their username and password with their mobile number. Not every parent provides a main number, and for larger schools this could be a hard thing to update.

  • Mikail Bakht
  • May 12 2022
  • Under consideration
  • Attach files
  • Ashley Kuha commented
    May 16, 2022 17:56

    If the system could search both the primary and mobile ph# fields for the "retrieve username" feature it would eliminate the need for schools to copy and paste all mobile ph#s into the primary ph# field on the individual family level.

  • Ben Thompson commented
    May 12, 2022 23:33

    Most of our families have mobile phones listed, but not main phones. Without any alternative, our families have no way to recover their usernames and require manual assistance.