Notify Family when a block is put on the account

If a block is put on an account the family needs to be notified. As best I can tell they are not currently notified about the block, only about the failed payment. If the family is not notified about the block how can they correct the problem?

  • Jenifer Baccus
  • Dec 4 2019
  • Under consideration
Blackbaud Tuition Management / Payments
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  • Guest commented
    October 05, 2023 21:40

    I should have looked first. I just created one for this same issue. I upvoted yours.

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