Manipulating Prior Billing Months

A lot of our clients like or need to adjust a prior billing month. At one point (years ago), clients had the access to make adjustments as such, but then we took that access away, and only us  here at Smart could adjust them, and we still have the access to do so.

 

So for clients  that need to maybe adjust a fee, discount, or tuition that was billed in a prior month, a pop up should appear for them (before saving changes under EDIT BILLING DETAILS) asking 'Do you currently export payment data (yes/no)', 'Do you utilize the 'As Billed' report (yes/no)'; anything that may affect reporting by adjusting a prior billing month, should pop up with a small explanation, explaining how this can affect their GL.

 

I think creating this feature can save time for the clients, as they can now make this adjustment on their end. 

  • Guest
  • Aug 19 2019
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  • Guest commented
    August 19, 2019 14:22

    Total agree with this suggestion.  We need to give admins the ability to manipulate past month billing should they wish but need to put safeguards in place before they do so.